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System Status
.: CURRENT SYSTEM STATUS :.
*ALERT* (06/18/10 05:45 - 8:38 EST)
Power/UPS failure at Southfield colocation (Detroit3) facility affecting voice and DSL services as well as some Ann Arbor colocation customers
System Status Archive
11/13/09 10:00 - 10:38 EST - High density PSTN gateway experiencing intermittent call failures following a carrier outage.
11/07/09 03:15 - 17:45 EST - Billing site unavailable for some end users as DNS caches expire following DNS changes and hardware upgrade to billing server.
06/15/09 09:25 - 17:45 EST - Emergency maintenance on our call accounting database.
01/22/09 21:50 - 22:00 EST - We experienced an issue with transport gear in one of our data centers.
12/04/08 18:00 - 21:00 EST - One of our carriers in Michigan is experiencing an issue with their switching equipment that is causing intermittent call routing failures.
11/02/08 06:09 - 10:37 EST - Excessive errors with fiber transport exceed threshold and ports are automatically disabled by carrier yet erroneously report "connected" state which complicated service restoration.
05/22/08 06:30 EST - Session controller software restored due to issues associated with customers using Vertical Wave, Televantage, and Telco Systems AC-211 endpoints which require extensive protocol repair.
04/28/08 03:10 EST - Emergency maintenance is currently being performed on one of our OC12 transport nodes.
03/12/08 18:45 EST - One of our front-end SIP servers was unable to contact the database cluster and became unresponsive, causing intermittent call failures for some of our customers.
03/05/07 12:10 EST - We had a problem with inbound call routing for some of our customers.
02/09/07 16:55 - 17:05 EST - We had a problem at one of our data centers which caused intermittent issues with inbound and outbound calls for some phone numbers.
01/28/07 00:00 - 02:00 EST - There will be a 5-minute outage that may affect service while we upgrade some portions of our network.
01/21/07 00:00a EST - There will be two, 15-minute maintenance windows while we upgrade some portions of our network.
11/18/06 03:30a EST - We had a VOIP gateway that was not processing calls properly. Inbound and outbound calls that hit that gateway would get dead-air. That issue has been resolved. We apologize for the inconvenience.
